ABOUT US
At Raphael LATAM, we bring years of experience in connecting patients with the most suitable healthcare professionals. Our team is dedicated to ensuring that every patient receives the care they need by pairing them with the right doctor. We pride ourselves on our deep understanding of patient needs and our ability to match them with specialists who can provide the best treatment.
Our staff consists of highly trained and compassionate support personnel who go above and beyond to ensure that our patients are linked with the appropriate care. Every member of our team is committed to offering the most efficient, friendly, and patient-focused service possible.
Raphael LATAM is committed to providing the highest quality service with the utmost urgency. We understand how important it is to access the right treatment quickly, and we make it our priority to ensure that our patients get the support they need, without delay. Our mission is to provide fast, reliable, and caring assistance to each and every client.
Terms of Use
Welcome to Raphael LATAM ("the Website"). The following Terms of Use ("Terms") govern your use of our services, including the scheduling of appointments between patients and doctors, provided through our Website. By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.
1. Services Provided
The Website facilitates the scheduling of appointments between patients ("Users") and healthcare professionals ("Doctors"). The Website acts solely as an intermediary platform for appointment scheduling and does not provide medical advice, treatment, or services. The Website is not responsible for the medical services provided by the Doctors.
2. Appointment Scheduling
By using the Website, Users can select available time slots for consultations with Doctors. All appointments are subject to availability, and the Website does not guarantee the availability of any specific Doctor. Users are encouraged to confirm appointments promptly and communicate any changes or cancellations as early as possible.
3. No Medical Responsibility
The Website does not provide medical advice, diagnosis, treatment, or healthcare services. All medical services are provided solely by the Doctors. The Website is not responsible for the quality, accuracy, or outcome of any medical consultations, diagnosis, or treatment. Users should direct all medical-related questions or concerns to the respective healthcare professional.
4. Payment
Certain services on the Website may require a payment for appointments, which will be clearly indicated. Users are responsible for all charges related to their use of the Website's services, including but not limited to consultation fees, which may be collected through third-party payment processors.
5. User Responsibilities
Users agree to:
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Provide accurate information for the purpose of scheduling appointments.
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Use the Website solely for lawful purposes and in accordance with these Terms.
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Respect the Doctors' time and policies regarding cancellations or rescheduling.
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Comply with all applicable laws and regulations.
6. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using the Website, you consent to our collection and use of your data as described in the Privacy Policy.
7. Limitation of Liability
The Website is provided "as is," and we make no representations or warranties regarding the quality, accuracy, or availability of the services provided. We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Website or its services, including any issues related to medical consultations or appointments. The Website is not responsible for the actions or omissions of Doctors.
8. Modifications to the Terms
We may update or modify these Terms at any time. Any changes will be posted on the Website, and the "Effective Date" will be updated accordingly. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.
9. Termination
We reserve the right to suspend or terminate your access to the Website at any time if you violate these Terms or if we believe your use of the Website poses a risk to the Website's functionality or security.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Israel. Any disputes arising from the use of the Website shall be resolved in the competent courts of Israel.
11. Legal Disclaimer
The Website does not assume any responsibility for the accuracy, legality, or completeness of the information provided by Doctors. The use of the Website and the appointment scheduling process does not create a doctor-patient relationship. Users acknowledge that any medical decisions or treatments are solely the responsibility of the Doctors. The Website is not liable for any damages, injuries, or losses arising from medical treatments or consultations provided by Doctors.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at amit@ayalons.com.
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